1. Acceptance of Terms
By accessing and using CorrespondanceAI ("the Service"), a product of RockyRidge AI Solutions Inc., you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
CorrespondanceAI is an AI-powered receptionist service designed for Canadian healthcare practices (including dental, massage, optometry, chiropractic, and other clinics). The Service provides automated patient communication, appointment scheduling, insurance verification, and clinical triage capabilities. The Service operates in compliance with Canadian privacy laws, including PIPEDA and applicable provincial privacy acts.
3. User Responsibilities
As a user of the Service, you agree to:
- Provide accurate and complete information about your practice
- Maintain the security of your account credentials
- Use the Service in compliance with all applicable Canadian laws and regulations
- Not use the Service for any unlawful or unauthorized purpose
- Ensure that all patient data provided to the Service is obtained with proper consent
- Comply with all professional standards and regulations applicable to your practice in Canada
4. Data Handling and Privacy
All patient data processed by the Service is stored and processed within Canada in compliance with PIPEDA and applicable provincial privacy legislation. We implement industry-standard security measures to protect your data. For detailed information about how we collect, use, and protect data, please refer to our Privacy Policy.
5. Intellectual Property
The Service, including its original content, features, and functionality, is owned by RockyRidge AI Solutions Inc. and is protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based upon the Service without our express written permission.
6. Limitation of Liability
To the maximum extent permitted by applicable law, RockyRidge AI Solutions Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. While we strive to provide accurate and reliable service, we do not guarantee that the Service will be uninterrupted, secure, or error-free.
7. Service Availability
We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
8. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach the Terms. Upon termination, your right to use the Service will cease immediately, and we will securely delete or return your data in accordance with our Privacy Policy and applicable law.
9. Canadian Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Canada and the province in which RockyRidge AI Solutions Inc. operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Canada.
10. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Information
If you have any questions about these Terms of Service, please contact us at:
RockyRidge AI Solutions Inc.
Email: legal@rockyridgeai.com
(Contact information to be updated)